What are the differences compared to Groupwise

Although most functions are the same or pretty similar of the old and the new email system, yet there are differences. Find below the most frequently used functions that are slightly different in Outlook.

  
1. Tracking sent messages
 
There is no equivalent in Outlook of the opened/closed envelope icons in Groupwise that provided visual information about whether a sent email had been opened by the recipient(s). We recognize that this was a useful feature, and will be missed by some of you. Novell is unique in tracking sent messages in this way.
 
However it’s important to see, why mail system providers don’t implement this functionality as GroupWise did. It works properly only in case when all of the recipients are within the same system, and all of them is using the ‘official’ GroupWise clients (either the desktop-  and the web-based ones). If there is a recipient who is not a CEU GroupWise user, a recipient who opens the message on a smartphone/tablet/private computer with a 3rd party mail software (which happens quite often), or forwards it automatically to an external system to open it there, you would get false feedback in GroupWise about the status of sent messages. As more and more people started using 3rd party and mobile email programs, this feature became less reliable.
 

2. Email signatures
 
You can add signature to your messages, but it wasn't migrated from Groupwise automatically. If you use both Outlook Web App and Outlook, you need to create a signature in each, by copying it from Groupwise. See the How-to section for the details.
 
 
3. Email address autocomplete
 
Outlook's autocomplete will suggest results. If it doesn't suggest a result that you like, you can use the CTRL + K shortcut after entering part of the recipient's name to force the autocomplete function – Outlook will learn it for the next time.
 
 
4. Retracting sent messages
 
In Novell, you were able to retract messages you had sent to recipients who were using Groupwise if they had not opened the message yet and had not downloaded by other email programs (e.g. on personal laptops, smartphones). Similarly to the sent message tracking feature, this feature of Groupwise slowly became unreliable, and also it is not implemented in Outlook.


5. Spam filtering
 
Outlook have its own spam filter, which puts messages considered as spam to the folder called “Junk Email”. It's a good idea to regularly review messages in the Junk Email folder to check for legitimate messages that were incorrectly classified as junk. If you find a message that isn’t junk, drag it back to the Inbox.
 
 
6. Clutter
Clutter is a mailbox management feature of Office 365. It analyzes how you process all your email and moves the messages that seem to be low priority for you (i.e. messages you keep unread) out of your Inbox folder and places that into the Clutter folder. In theory, this should leave you with an emptier and distraction-free Inbox folder containing only high priority emails and emails which interest you more, so basically, the Clutter folder is your “second-tier” Inbox folder containing emails that you usually ignore. It can be trained by moving messages in and out from the Clutter folder, also you turn on and off this feature. 
 
 

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